1. 1) Prepare but dont stick to the plan
   1. Ensure the right people are in the room
   2. Prepare a sample agenda with time
      1. Novice mistakes
         1. Time box n.
         2. Dont force a conclusion
   3. Prepare stock answers
      1. "Please bare with me"
      2. "This is a waste of time"
         1. "Well that hurts my feelings"
2. 2) 20/80
   1. Its not about you ...
      1. its about them
   2. This is not a presentation
      1. That requires a different set of skils
      2. Tools: Bowman
      3. Dont be in front of the room
   3. 20/80
      1. 20
         1. Asking questions
         2. Repeating/Synthasizing
            1. Tweet
      2. 80
         1. Active listening
            1. Contact: Listen to each participant attentively and reinforce what is being said by maintaining eye contact or non-verbal responses.
            2. Absorb: Take in what each person says as well as their body language without judgment or evaluation.
            3. Feedback: Paraphrase and summarize what the speaker says back to the speaker.
            4. Confirm: Get confirmation from the speaker that you understand their points accurately.
         2. Reading the room
   4. dialog vs discussion
   5. Disorient
      1. Making MD's do air squants
         1. coutage to fail
      2. Go to a different location
         1. Go outside
   6. Make everyone work
      1. Checkin
         1. What one word best describes your mood at this moment?
         2. Check for safety
         3. What is one thing you hope to accomplish in this meeting today?
      2. Diverge merge techniques
         1. set based desig
      3. rotation writing
   7. It's ok to allow uncomfortable silence
   8. You need to get some to stop talking
      1. I use humor for this
         1. "i promise to get to you i just want to hear from x"
3. 3) Find the QWAN
   1. I'm looking to create a shared understanding
      1. A shared mental model
      2. qa?
   2. Tools
      1. 5 whys
      2. Causal loop diagram
      3. Sequence Diagram
      4. Infuence diagram
   3. the sign yoi found the qwan
4. 4) It should be fun
   1. Use humor & Self deprecation
   2. Play music
   3. The measure? People should be laughing and smiling
5. 5) Continuosly improve
   1. Ask for candid feedback
      1. What should i do more of
      2. What should i do less of
   2. Take as many opportunities to practice s you can
6. Authors/videos
   1. Peter Senge
      1. The fifth dicipline
      2. https://www.youtube.com/watch?v=5wvJRL0a1Cg
   2. Sharon Bowman
      1. Training from the back of the room
      2. https://www.youtube.com/watch?v=DAiXOgFu8Wc
   3. Kent Beck
      1. Shame Cycle
         1. https://www.facebook.com/KentBeckProgrammer/videos/955239577922685/