1. Sources
   1. The Cynefin Framework. Using the Most Appropriate Problem-Solving Process
   2. Wiki
   3. Dave Snowden
   4. Cynefin Framework
   5. A Leader’s Framework for Decision Making
   6. Dave Snowde: Cynefin Framework
2. Intro
   1. The Cynefin framework is a problem-solving tool that helps you put situations into five "domains" defined by cause-and-effect relationships and make better decisions.
3. Obvious Simple
   1. "Domain of best practices"
   2. Cause-and-effect relationships are evident to everyone involved
   3. We need to: "Sense – Categorize – Respond" to obvious decisions
   4. For "correct" answer: assess the situation, categorize its type, base your response on best practice
   5. Difficulties & Problems
      1. unclear communications
      2. for innovative suggestions
4. Complicated
   1. "The Domain of Experts"
   2. Clear relationship between cause and effect, but it may not be visible to everyone
   3. We need to: "Sense – Analyze – Respond" to obvious decisions
   4. For several "correct" answer: assess the situation, analyze what is known (with the help of experts), decide on the best response using best practice
   5. Difficulties & Problems
      1. no experts
      2. rely too heavily on experts, and dismissing creative solutions from other people
      3. no metrics
5. Complex
   1. "The Domain of Emergence"
   2. It can be impossible to identify cause-and-effect relationships
   3. We need to: "Probe – Sense – Respond" to obvious decisions
   4. It can be impossible to identify one "correct" solution. Explore to learn about problem, then inspect and then adapt. Think about creative/innovative approaches
   5. Difficulties & Problems
      1. unpredictable
      2. poor communication
      3. waste time
6. Chaotic
   1. "The Domain of Rapid Response"
   2. No relationship between cause and effect exists
   3. We need to: "Act – Sense – Respond" to obvious decisions
   4. For "correct" answer: conduct Risk Analysis, try to migrate risks, stabile the situation and adapt
   5. Difficulties & Problems
      1. unpredictable
      2. Many decisions to make, no time to think
      3. waste time
7. Disorder
   1. Extremely difficult to identify
   2. Gather more information