How can I fix corrupted files on iOS devices?

If Not a valid XMind file occured, please note that your file may be corrupted. Please follow the steps below for assistance.

  1. Click More (...) on the upper right corner of the app.
  2. Click Feedback.


  1. Please provide the following information at feedback.

    A. Which software did you use when creating the file?

    B. What is the current version?

    C. What did you do before the file was corrupted?

    D. Please send us the file, and our technical support team will help you on this.

You can also send the file with description directly to

  1. Previous: How to retrieve previous files on iOS devices?
  2. Next: What can I do if installation failed on Android devices?
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