• The Five Whys Tree Diagram

    1. Employees make mistakes during data input

      1. Have to use multiple programs

      2. Faxed forms unreadable

      3. Suboptimal design of order form

      4. Low skill level

        1. Suboptimal work allocation

        2. Low pay

        3. High turnover

      5. Overworked, tired

    2. Bug in the program

    1. Root Cause?

    2. Why are there mistakes in the transaction processing?

    • All Comments ( 0 )

    The Five Whys Tree Diagram

    Added: 2008-12-12 10:38:53

    From: geldundleben (Joined 2008-12-07 08:09:29)

    651 views |40 downloads

    The Five Whys Tree Diagram

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