1. Policy and compliance
   1. legal
   2. Security
   3. ISO
   4. Vendor Relations
2. Governance
   1. EPS
      1. Support
      2. Maintenance
   2. eBsc
3. Types
   1. Internal
      1. PAAS
         1. Automation
      2. IAAS
         1. Virtualization
         2. CloudBurst
   2. External
      1. IAAS
         1. AWS - EC2
         2. RackSpace
      2. PAAS
         1. AWS - EC2
   3. Hybrid
   4. Community
4. Solution Patterns
5. Engineering
   1. Cons
      1. Security
      2. unknowns
      3. latency
      4. Fluctuating costs
   2. Pros
      1. Scalability
      2. Agility
      3. Cost
6. Charge back model
   1. COD
7. Monitoring
   1. Internal
      1. BMC Patrol
   2. External
      1. Cloud tools
      2. BMC Patrol
   3. Capacity Management
      1. Forecasting
8. Asset Management
   1. Licensing
9. Methodology
   1. Environment promotions
10. Projects
    1. Optima/MN10
       1. Dev
    2. eSetup R2
    3. eProduct