1. Ponder Activities
   1. Rhetorical Questions
   2. Meditations
   3. Cite-example questions
   4. Evaluations
   5. Summary Activities
2. Questioning activities
   1. Why use questioning activities?
      1. Fill in gaps
      2. Get unstuck
      3. Connect learning to a personal situation
      4. Learn to learn
      5. Verify truth
   2. Best practices in questioning activities
      1. Plan and explain the activity well.
      2. Have learners try to find answers on their own.
      3. Formulate questions deliberately.
      4. Moderate questions in an online meeting.
      5. Answer private questions privately.
      6. Summarize in a FAQ file.
3. Stories by learners
   1. Evaluate storytelling fairly
      1. Is the story relevant to the topic?
      2. Is the story complete?
      3. Does the moral follow from the events?
      4. Do not penalize awkwardness.
   2. Best practices for storytelling activities
      1. Make storytelling optional
      2. Make storytelling easier for learners
      3. Suggest a simple structure
      4. Model good storytelling
      5. Simplify submitting stories
4. Original work
   1. Types of original-work activities
      1. Decision activities
      2. Work-document activities
      3. Journal activities
   2. Best practices for original-work activities
      1. Specify criteria for critics.
      2. Offer helpful comments.
      3. Use revision features of word processors.
      4. Clarify what learners must submit.
5. Research activities
   1. Types of research activities
      1. Scavenger hunts
      2. Guided research
   2. Best practices for research activities
      1. Design to connect.
      2. Use the web as a source of material.
      3. Starting points for research.
      4. Product literature and documantation.
      5. Magazines and journals.
      6. Professional associations.
      7. Government agencies.
      8. News networks and newspapers.
      9. Discussion forums and newsgroups.
      10. Direct observation sites.
6. Job Aids
   1. Types of job aids
      1. Checklists
      2. Reference summaries
      3. Glossaries
      4. Calculators
      5. E-consultants
   2. Best practices for job aids
      1. Design for how the job aid will be used.
      2. Keep job aids compact and concise.
      3. If printing out, format for paper.
      4. Make job aids stand alone.
      5. Do not make job aids into tutorials.
      6. Use job aids to simplify e-learning.
      7. Replace courses with job aids.
      8. Do not short-circuit learning.
      9. Use job aids as mementos.