Sometimes, you find that your XMind is still not the XMind Pro, although you have installed the Pro version. When you meet this problem, please try the below way:

1. Close your XMind.
2. Find and delete an XMind folder in your computer
   • If you are using Mac, XMind folder is at: "~/library/XMind"
   • If you are using Windows XP, you can find this folder at: "C:\Documents and Settings\[USER NAME]\Application Data".
   • If you are using Windows Vista, it's at: " C:\Users\[user name]\AppData\Roaming"
3. It would be better to install the Full Pro version again.
4. Launch your XMind. Now it should XMind Pro.

After installing XMind Pro, we still see XMind version: 3.0.3 in the about dialog. So we should distinguish XMind Pro from XMind with the ways below:

• The first way: If you are using XMind Pro, there will be a sign in dialog while launching it.
• The second way: XMind Pro has one more menu, "Tools".
• The third way: There is no "Upgrade to Pro" option in Help menu if you are using XMind Pro.
• Other ways: You can check if your XMind has the XMind Pro features. You can see full XMind Pro features at Help Page.

You can use the XMind Pro with the below steps:

1. Sign up an account at the Sign Up page.
2. Buy a subscription code.
3. Sign into your account and use this code to activate this account.
4. Download and install the Pro version at the download page.
5. Launch XMind Pro.
6. Sign in with your activated account and password in the sign in dialog
7. Now, you can use XMind Pro.

XMind's online update does not work fluently sometimes. Once you can not update successfully, please download the full latest version from website:

• XMind 3: http://www.xmind.net/downloads/
• XMind Pro 3: http://www.xmind.net/pro/downloads/

If you meet the problem while upgrading from XMind to XMind Pro, please uninstall XMind, then download and install the full Pro version.

Sharing maps online is a total free service powered by XMind Ltd. Usually, we call it XMindShare. Before enjoying XMind Share, you should have an XMind on computer, and an account. This account is free to get at Sign Up page.

To Share with the World:

1. Launch XMind or XMind Pro.
2. Sign in with your account at "Help > Sign in to XMind.net".
3. Click "Upload" icon on the toolbar
4. Change the settings in upload dialog:
   • Add the map's description.
   • Decide map's authority: "Public and Downloadable", "Public" or "Private"(available in XMind Pro only)
   • Select a Thumbnail which will be shown online.
   • Click "Upload".
   Upload Dialog
   

Note:

1. Normally, the title of this uploaded map is just the central topic.
2. Private option is only available in XMind Pro.
3. If you want to see a private map, you should Get an invitation from uploader, and Have an account on xmind.net.

Everytime download XMind, xmind.net will ask you to sign in. If you do not have an account, you have to sign up one with your email. This account has no charge. But it's an important part of XMind.

First, only with this account, you can upload your maps online and share with the world! If you are a XMind Pro subscriber, your online maps can even be shared privately.

Second, this account is the key to use XMind Pro. You should use the subscription code to activate your account, and then use XMind Pro. The greatest benefit is that you can use XMind Pro anytime anywhere!

In the short future, this account will bring you more convenience.

If you purchased the XMind 2008 Professional version after Nov. 10, 2007, you are eligible to receive a free one year subscription for XMind Pro. To upgrade your version of XMind:

1. Visit XMind official website, and Signin to your account. If you do not have an XMind ID, please Sign Up to get a free XMind ID.
2. In your account, Click "Get 1 year subscription for free" link in the left-bottom.
   
3. Insert your serial number for XMind 2008 Pro into the "SN" field. If you have multiple versions of XMind 2008, you should paste only one serial number at a time.
   
4. Click "Upgrade".
5. You will then see "Congratulations, you get 1 year subscription for XMind Pro 3."
6. Your account now has a one year subscription code associated with it, and you can freely use your new XMind Pro version.

Each XMind 2008 Pro serial number can be only be used once to receive a free upgraded subscription.

You will still be able to use XMind 2008 Pro on your computer after you have upgraded to XMind Pro 3 if you choose to.

After downloading and installing XMind, follow these steps:

1. If you do not have an XMind ID, sign up an ID at Sign Up page.
2. If you are an XMind Pro subscriber, please sign into your account page and use your subscription code to activate your XMind account.
3. Launch XMind or XMind Pro, and sign in with your XMind ID.
4. Now, you will be able to use XMind or XMind Pro seamlessly with our XMind Share service.

It's always best to be online when you are using XMind Pro. Our system requires you to sign in with your XMind ID. Then we can alert you to any new release updates, and you can easily upload and share your mind maps on XMind Share. Of course you can still use all features XMind Pro offline when you are not connected to the Internet.

If you buy multiple subscription codes, you can either bind them all to one XMind ID, or to multiple XMind IDs corresponding to the number of codes you purchased.

For example, if John buys 5 monthly subscription codes and 1 yearly code, John can bind all 6 codes to his own XMind ID. Or, John can bind one code to his XMind ID and share the rest with up to 5 other people, each of whom can bind a code to their own XMind ID.

When you bind a subscription code to an XMind ID, our system begins to count the start date for the code at that time. If it is a monthly code, it will expire on the same day of the next month. If it is a yearly code, it will expire on the same day of the next year.

For example, if you bind one monthly code to your XMind ID on 09/30/2008, this code will expire on 10/30/2008. If you bind one yearly code to your XMind ID on 10/31/2008, this code will expire on 10/31/2008.

If you purchase an XMind Pro subscription directly from your personal page, your account will be renewed automatically after your payment is processed.

There are two ways to renew your XMind Pro subscription:

• • Purchase a new subscription code by visiting the XMind Pro Purchase page Or from a reseller. After you receive the subscription code, sign into XMind.net and enter the code(s) in your XMind account.
• You can also sign into XMind.net and purchase a subscription directly from your personal account page.

If you buy subscription in your personal page directly, your account will be renewed automatically after your payment.

We take your right to privacy seriously and want you to feel comfortable using our products and services. Therefore, we will not distribute, sell, or share your registration information with anyone. Please refer to our privacy policy for more details.

No. After purchase, you can download the software directly from our download page.

Yes. You can transfer your codes to your friends, family, or others. But each subscription code can only be used by one XMind ID.

Of course, you can own multiple XMind IDs. However each subscription code can only be used by one XMind ID. Once a code is used, it cannot be used again by another XMind ID.

There are two types of mind maps in XMind Share: Public and Private. If you want your friends, family, or colleagues to view a public map, you can just send the link to a specific map to them, and they can view the map without an XMind account. Private maps also have a link, but people who you share with must have an XMind ID in order to view them. After clicking the link that you send, the viewer will be prompted to log into their XMind account.

You can upload mind maps by following simple steps:

• Launch XMind 3 or XMind Pro 3.
• Create a new mind map, or open an existing map.
• Click on the "Upload" icon on the toolbar, or Choose "File > Upload" from the menu.
• In the setting dialog, you can do the following things:
  • Add a description for this mind map.
  • Set the map's properties: "Public and Downloadable", "Public" or "Private"(available in XMind Pro only)
  • Create a small screenshot of this map in Thumbnail
  • Click "Upload".
• Click "Upload".
• Sign in XMind.net in the popout dialog
• Click "Ok" and finish the process.

You will receive an email notice before the expiration date. After the expiration date has passed, you will no longer be able to use XMind Pro or private sharing on Xmind Share. Your private maps on xmind.net will no longer be viewable or downloadable, and will be deleted from the service one month after the expiration date has passed, if you choose not to renew your XMind Pro subscription before then.

For example, if you purchase a one year subscription code on 10/31/2008, this code will expire on 10/31/2009. On 09/30/2009, you will receive the first email from XMind LTD to alert you that your subscription will expire within one month. On 10/24/2009, you will receive a second notification email. If you do not renew by 10/31/2009, your XMind Pro will no longer work. The private maps online will not be available for viewing or download. If you do not renew by 11/30/2009, any private maps in XMind Share will be deleted.

At present, XMind Pro 3 does not have a trial version available.

XMind 3 and XMind Pro 3 are the two current editions of XMind. XMind 3 is the free version of the application, and releases 3.0 and above are dual-licensed under the Eclipse Public License (EPL) and the GNU Lesser General Public License (LGPL).

XMind Pro is a commercial software application. In addition to all XMind 3 features, it has advanced features such as Presentation mode, Audio Notes, Task Info, Gantt View, Filter, and Private Sharing on XMind Share. For a full comparison of XMind 3 and XMind Pro 3, see ourFeatures Comparison Chart.

XMind Pro use is based on a subscription service. You can buy a monthly or yearly subscription code to activate and use XMind Pro.

XMind Share is a web service XMind LTD provides that lets you upload and share your mind maps online with your family, friends, and colleagues.

XMind Share is free for public sharing. Once you sign up on the XMind Official Website, you will have an XMind ID. At this point, you can upload as many maps to your account as you like. These maps are public, and can be viewed by anyone visiting the XMind Share site. However, only the people who have an XMind ID can favorite, leave comments, and download these public maps freely.

If you have an XMind Pro subscription code and enter it to your account, you can choose to make your online maps private, and share only with people you specifically invite. The invited people need to have an XMind ID to see these private maps.

XMind ID is the name of your account on http://www.xmind.net. You can sign up to get an XMind ID for free. When you have an XMind ID, you can share your mind maps online. If you have an active XMind Pro subscription, you can use the advanced feature of XMind Share, which is to make your online mind maps private.

After receiving your subscription code, you can activate it using the following steps:

1. Visit XMind.net, and sign into your account. If you don't have an account, please click here and create your account for free.
2. Copy and paste your code into subscription field at your personal XMind page.
3. Click "Activate" to bind this code to your account.
4. Now, you can use all features of XMind Share, and let your online mind maps be private or privately shared with other XMind users.
5. Launch XMind Pro.
6. Sign in with your XMind ID in the pop-up dialog.

Once your subscription code expires, yyou will not be able to use the XMind Pro application until you renew your subscription.

XMind Pro subscription codes consist of 25 letters and digits, separated by dashes into 5 letter groups. All of the letters in the code are upper case. (e.g. XM234-XM234-XM234-XM234-XM234). With this code, you can activate XMind Pro and the sharing features.

There are some kinds of subscription codes. One type is a monthly code, which expires after one month. The other type is a yearly code. The start date is the date when the subscription code is bound to one XMind ID.

You can import your own markers to use in XMind by:

• Launch XMind and Open "Marker View".
• Click "Show marker manager" on the marker view toolbar.
• Add and name your own marker group in the opened preference dialog.
• Add and name your own images into added mareker group.
• click "OK", and finish all steps.

You can add your own images into the XMind gallery by:

• Windows: Copy and plaste your images to the XMind image gallery folder. This fold is: C:\Program Files\XMind\plugins\org.xmind.ui.gallery.resources_3.0.1.200812152237\images
• Mac: Copy and plaste your images to: /Applications/xmind.app/Contents/plugins/org.xmind.ui.gallery.resources_3.0.1.200812152237/images

In XMind, you can position your topics in several different ways. While selecting a topic, you can choose how to position the topic by pressing one of these keys:

• Shift: The selected topic will not be linked with its current parent topic, and become a floating topic.
• Ctrl: Copy and move the selected topic.
• Alt: Move the main topic to a specific location on the map.( This function is only available in the "Mind Map"structure option.)

XMind Pro is a subscription-based program, and is not free to use. To properly subscribe to XMind Pro:

1. Buy Subscription code from our Purchase page.
2. Create and register your XMind ID online. You can register your XMind ID either before or after purchasing subscription code.
3. Sign int to XMind account, and activate the subsciption code in your account page.
4. Download and install the correct XMind Pro version for your operating system on your computer.
5. Launch XMind Pro and sign in with your XMind ID.

XMind is a cross-platform software package, and can be used on Windows, Mac, and Linux-based systems. The functionality of XMind is exactly the same for each of these operating systems. The XMind download page contains all of the installation packages; just choose the right one for your system.

XMind can be downloaded as a portable "all-in-one" zip file package. Un-zip the file into an empty folder on your drive. The zip file contains four different packages: XMind for Windows, XMind for Mac OS X, XMind for Linux, and XMind for 64-bit Linux.

Connect your portable drive or U-disk to any computer that uses one of the four operating system options, and launch XMind from there.

Please visit our purchase page for detailed information on purchasing multiple subscription codes.

If your XMind Pro subscription has expired and you choose not to renew the subscription, you can still use XMind 3, an open source edition of XMind, to open and edit your maps. However, you will not have access to the advanced features that XMind Pro offers.

You can change the XMind interface language to English by following the steps:

• Find the installation folder of XMind (Windows/Linux) or the application package "Contents/MacOS" folder(Mac)
• Open xmind.ini file with any text editor.
• Add the following two lines file to the begining of this file
  • First line: -nl
  • Second line: en_US
• 
• Save this file and re-launch XMind.

You can also change the interface language to other languages by changing the second line text from "en_US" to:

• Simplified Chinese: zh_CN
• Traditional Chinese: zh_TW
• German: de
• Japanese: ja

You can improve the performance of the XMind application by modifying some of the graphical display functions and spell-checking capabilities in XMind. To make these changes, follow these steps:

• To modify graphics settings, Choose "Edit > Preferences > Mind Map", uncheck the "Enable animation" and "Enable Shadow" boxes, and press OK.
• To modify spell check settings, Choose "Edit > Preferences > Spelling", uncheck the "Enable spell checking" box, and press OK.

Yes, you can build multiple maps within one workbook. Each map is saved as an individual sheet within the workbook. When you save this workbook, all of the maps will be saved as a single file for easy distribution.

You can contact XMind by using one of the following methods:
• Skype: support.xmind((There is no charge to contact XMind via Skype.)
• Tel: 0086-755-86172020
• Email:
  • News: info@xmind.net
  • Support: support@xmind.net
  • Sales: sales@xmind.net